Southcrest Manor Hotel, Best Western Signature Collection | Redditch ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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About the Hotel

Pool Bank, Redditch, United Kingdom, B97 4JS

The Southcrest Manor Hotel, BW Signature Collection features 69 stylish en-suite bedrooms in a picturesque setting with 4 hectares of gardens and woodlands. This family-friendly hotel offers facilities such as a bar, restaurant, and a health and beauty club, featuring a hydrotherapy hot tub and fitness suite.

Rooms & Amenities

Each of the 69 bedrooms at Southcrest Manor is designed for relaxation with options including standard, superior, and family rooms. Amenities include complimentary Wi-Fi, flat-screen TVs, and coffee machines, with many rooms overlooking the beautiful grounds.

Dining Options

Dining options include the Laura Ashley designed Restaurant & Bar, serving a menu featuring Sunday Roasts, gourmet burgers, and a selection of cocktails and wines. The Laura Ashley Tea Room offers a charming Afternoon Tea with handmade sandwiches and scones.

Leisure & Services

The hotel features the Manor Health & Beauty Club, which includes a fitness suite, Swedish and infrared saunas, and an outdoor hydrotherapy hot tub. Outdoor team building activities can be arranged on the hotel's expansive lawns.

Business & Transportation

Southcrest Manor provides multiple meeting and event spaces, suitable for up to 120 delegates, with natural light and views over the grounds. Free parking is available for all guests, and nearby transportation options include Park Inn and Southcrest bus stops.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Double Room

Max:

2 persons

195 sq. feet

Bed options:

1 Double bed

Shower

Heating

room details

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Standard Twin Room

Max:

2 persons

165 sq. feet

Bed options:

2 Single beds

Shower

Heating

room details

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Standard Double Room

Max:

2 persons

165 sq. feet

Bed options:

1 Double bed

Shower

Heating

room details

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Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Redditch4000 ft

Airports

Birmingham (BHX) 22.9 mi

Gloucestershire (GLO) 40.5 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Sunday Lunch

“The Sunday lunch was a highlight, featuring beautifully cooked turkey and gammon complemented with generous portions of vegetables and perfectly seasoned gravy.” view full review

Relaxing Hot Tub

“The hot tub under a gazebo provided a tranquil escape, offering a relaxing experience with friends amidst beautiful settings.” view full review

Easy Access Parking

“The ample parking facilities, including designated bays close to the entrance, made accessing the hotel a breeze, ideal for all guests.” view full review

Cozy Comfortable Room

“The spacious executive room was well-presented, featuring cozy black-out curtains which ensured a restful night's sleep.” view full review

General

No smoking on site
Wi-Fi
Parking
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Barber shop
Smoke detectors
Fire extinguishers
Key access

Sports & Fitness

Fitness centre
Golf course
Sports trainer

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Dry cleaning
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Board games
Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Sun terrace
Garden area
Leisure/ TV room
Spa lounge
Sauna
Pedicure
Manicure
Waxing
Facial
Treatment room
Beauty treatment
Back massage
Head massage
Full body massage

Room features

Heating
Mini-bar
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Location

Pool Bank, Redditch, United Kingdom, B97 4JS

Map view

Pool Bank, Redditch, United Kingdom, B97 4JS

City landmarks

Park

Arrow Valley Country Park

1.8 mi

Museum

Forge Mill Needle Museum

1.4 mi

6-10 Market Place

John Bonham Memorial Statue

3800 ft

Redditch Kingfisher Golf Club

3100 ft

Church

Church Of St Luke

3100 ft

Mall

Kingfisher Shopping Centre

3400 ft

Theatre

Palace Theatre

3600 ft

2 Green Lane

morton stanley park

1.2 mi

Redditch New Mosque

2300 ft

Kingdom Hall of Jehovah's Witness

2600 ft

Church

Church of St Stephen

4000 ft

Redditch War Memorial

2800 ft

Golf Course

Pitcheroak Golf Course

3100 ft

Church

Southcrest Evangelical Church

3100 ft

Redditch Snookerhalls

3100 ft

Vue

3400 ft

Church

Oasis Christian Centre

3400 ft

Shipleys Luxury Bingo Club

3500 ft

Church

St John the Evangelist

4900 ft

Emmanuel Church

3800 ft

Shipley Amusements Ltd

3800 ft

Fever

3800 ft

War Memorial

3900 ft

Christadelphian Hall

4200 ft

Area

4300 ft

Church

Our Lady of mount Carmel

4300 ft

Stadium

The Trico Stadium

4400 ft

Church

The Church of Jesus Christ of Latter-Day Saints

4400 ft

Church

Redditch Assemblies of God

4600 ft

Golf Course

Redditch Golf Club

1.7 mi

Nearby

Redditch Kingfisher Golf Club

1900 ft

Redditch New Mosque

1600 ft

Kingdom Hall of Jehovah's Witness

1600 ft

Redditch War Memorial

1900 ft

Church

Southcrest Evangelical Church

1900 ft

Golf Course

Pitcheroak Golf Course

1900 ft

Restaurants

Oscar's Restaurant

0 ft

Pool Bank

perfect pizza

1300 ft

Bromyard Road

Redditch Spice

1800 ft

129 Evesham Road Headless Cross

Cinnamon Indian Cuisine

1900 ft

101 Mount Pleasant

Essence of Bengal

2100 ft

1B Birchfield Road Headless Cross

Vaughan's Tapas & Cocktail Bar

1900 ft

139 Evesham Road

Dilshad Balti

2100 ft

100A Evesham Road

Reviews and Ratings

Reviews from guests about their experience.

76%

loved their spa retreat and can’t wait to return.

Beautiful dining views

Impressive thematic food

Service coordination issues

Late night noise

7.6/10

Very good

Rooms

7.2

Location

8.4

Service

7.6

Dining

7.2

Jennifer

United Kingdom, February 2025

7.4/10

My stay at Southcrest Manor Hotel was filled with friendly, attentive staff and beautiful dining views, making for an enjoyable experience. However, the service during busier times lacked coordination, leading to some frustrations. Overall, the grounds and unique dining options are highlights, but improvements are needed in managing larger guest numbers and delivering timely service.

Rooms

7.0

While my room was spacious and had the usual amenities like tea and coffee facilities, it was located overlooking the rubbish bins, which wasn't ideal. The noise from staff late at night was disruptive.

Service

6.0

The staff were genuinely helpful and friendly, but there seemed to be a few hiccups with coordination, especially when things got busy. It sometimes felt like they were overwhelmed.

Location

9.0

The hotel's location is excellent for exploring the beautiful countryside and nearby attractions, which made it a great base for our activities.

Dining

7.0

The food was quite impressive, especially the unique thematic offerings, yet service could improve especially during peak times, as I noticed some delays and confusion.

Facilities

8.0

The gardens and outdoor facilities were beautiful and well-maintained, providing a pleasant atmosphere for relaxation and dining.

Beautiful dining views

Service coordination issues

William

United Kingdom, January 2025

8.6/10

I had a truly wonderful experience at this hotel, from the stunning grounds to the pampering spa services. The staff were engaging and the food was delicious, especially the afternoon tea. However, there were some minor issues with room temperature upon arrival and the ongoing refurbishment in the corridors.

Rooms

8.0

The room was spacious, beautifully decorated, and had a massive bed, contributing to a comfortable stay. However, it was a bit cold when I arrived, and I had to figure out how to turn on the heater.

Service

9.0

The staff went above and beyond to make us feel welcomed and catered to our needs efficiently. Every interaction was pleasant and made me appreciate how much personal touch they offered.

Location

9.0

The hotel is perfectly situated in a tranquil area, just close enough to local attractions while feeling like a serene escape from the busy city. It was ideal for our getaway.

Dining

8.0

Dining experiences were exceptional with a highlight on the afternoon tea menu, which was unique and delicious. However, the breakfast was a tad slow on the service side, though I can't overlook how tasty everything was when we finally got it.

Facilities

9.0

The spa facilities were fantastic, offering great treatments that helped us relax and feel rejuvenated. I particularly enjoyed the hot tub access, which was a lovely bonus during our stay.

Engaging staff interactions

Cold room on arrival

Liam

United Kingdom, December 2024

6.8/10

My stay at the hotel was marked by exceptional service and lovely outdoor spaces, making it a pleasant experience overall. The rooms, while comfortable, could benefit from some updates, and the dining experience, especially breakfast, had room for improvement. However, the beautiful gardens and engaging atmosphere made my time there enjoyable.

Rooms

6.0

The room I stayed in was comfortable, but it faced the car park, which compromised privacy, and there was no air conditioning, making it uncomfortably warm at night.

Service

7.0

The service was mostly good, with staff being friendly and professional. However, there were moments of disorganization that affected the experience.

Location

8.0

The hotel's location features stunning grounds, enhancing the overall experience with a peaceful ambiance, although it can get busy during peak times.

Dining

6.0

The dining options were decent, but I feel there could have been more variety during breakfast to cater to different dietary preferences.

Facilities

7.0

The hotel's facilities supported a relaxing spa experience, but some areas were showing signs of age that could use attention.

Beautiful outdoor spaces

Room privacy issues

Hugh

United Kingdom, December 2024

7.4/10

We had a lovely stay at the hotel with beautiful gardens and great dining options. The staff was attentive, making our experience quite enjoyable. However, the check-in process was a bit disorganized, and the outdoor hot tub didn't meet our expectations. Overall, it was a nice getaway but with some room for improvement in service efficiency.

Rooms

7.0

Our double room was spacious and had lovely views of the garden, but it felt somewhat far from the reception and involved navigating quite a few stairs.

Service

7.0

While there were a few hiccups at check-in, most of the staff were helpful and friendly, particularly during dining and at the leisure center.

Location

8.0

The hotel is set in a peaceful area surrounded by nature, which makes for a nice retreat away from the city hustle.

Dining

8.0

Dining was enjoyable, with a nice variety of options; the quality of food was good, although the cocktails were a bit overpowering.

Facilities

7.0

The leisure facilities were quite nice, especially the saunas, but the outdoor hot tub lacked warmth during our visit.

Molly

United Kingdom, September 2024

7.8/10

Our stay at the Southcrest Manor Hotel was overall delightful, with exceptional customer service and a relaxing atmosphere. The personal touches from the staff really made us feel welcome, and we loved the spacious rooms and beautiful grounds. However, our dining experience could use some improvement, particularly with an afternoon tea that felt a bit disorganized, and the bar service was slower than expected.

Rooms

8.0

The rooms were beautiful and spacious, although ours overlooked the rubbish bins, which detracted from the overall experience at night due to noise from staff cleaning.

Service

9.0

The service was excellent, with incredibly friendly staff who went above and beyond to accommodate our needs.

Location

8.0

The location was strategic, with easy access to local attractions and a peaceful environment that enhanced our overall experience.

Dining

7.0

While the afternoon tea was quite lovely, it felt disorganized at times, and there was not enough jam and cream provided for the scones.

Facilities

7.0

The hotel features stunning grounds and various amenities that promote relaxation, though the bar area could use some updates.